Rate Vegas

Room was beautiful (a suite), Hotel seemed clean and nice, but the service was HORRIBLE!!. We stayed for 5 nights and saw 1 person smile twice that worked there. I had prepaid for my suite and was impressed with the room but our first night gambling in the casino we were met with rude employees. Dealers that didn't know the rules to craps and 2 cocktail servers for a the whole floor. Our second evening we went to the cage to cash a few travelers checks and went to gamble. My husband went over to the exact same cage worker whom had cashed 2 other checks and she now refused to cash his travelers check stating it wasn't his signature. He had his room card, his drivers license, 2 credit cards all with matcing signatures. I then proceeded to go over there and ask why she wouldn't cash it and she said the signature did not match, I asked to speak with her supervisor and she became furious. The cage "boss" came over listened to the problem and stated that he felt the signatures matched but he did not see my husband sign it so now he couldn't cash it. I was floored. My husband stated he signed the check right in front of the employee, made it out to the Stratosphere and now can not cash a $1000 travelers check. Both employees stated rules were rules so we took the check back, walked to Circus Circus (we were mad, had to let off steam) and they cashed it no problems, even with Stratosphere crossed out. I vowed for the duration of our stay we would not spend another penny in the Stratosphere let alone cash any more of our travlers checks.