Soko on April 28, 2012
Went up the stratosphere tower last night and they only had 1 out of 8 elevators working. It took us 50 minutes waiting in line to go up and almost 2 hours to get back down. There was about 75 of us waiting for almost two hours to get back down but they were more worried with bringing more people up! How is this safe? They were extremely rude about it to and unapologetic. I would have tAken the stairs down if the had any. Once we finally got down from the tower the managers directed us down a different elevator and told us the escalators were down.... So we couldnt even use them as stairs and it's not like anyone was working on them. They just knew they had a bunch of angry people on their hands and wanted us OUT. I couldn't imagine staying there. Extremely rude, unprofessional and unsafe.